For cities, counties & agencies

Help residents pay on time — without changing your systems

TheTrafficApp is a consent-based, read-only notification layer that reminds residents about their parking and camera citations and links them straight to your official payment site. More on-time payments, fewer escalations to collections, and less phone volume for your staff — at little or no cost to the agency.

Read-only Resident-consented (DPPA basis) Official systems stay authoritative

The problem we solve for you

Unpaid citations are mostly a notification problem

People don't refuse to pay — notices get lost in the mail, arrive late, or land while someone is busy. By the time they surface, late fees have doubled the balance and the case is heading to collections or a registration hold.

Faster, on-time payment

A timely reminder with a one-tap link to your payment page converts a forgotten notice into a paid citation before penalties and collections costs pile on.

Lower support load

Residents self-serve their citation status instead of calling or emailing staff, cutting routine inquiry volume.

Better resident experience

Residents feel looked after rather than ambushed by fees — the same reason cities adopt e-notification programs.

How a pilot works

Start small, prove value, then decide

A narrow, low-risk pilot that keeps your enforcement and payment systems exactly as they are.

1

Scope it

Pick one citation type and one program (for example, parking or camera citations) for a 60–90 day pilot.

2

Connect a read-only feed

Where an open-data or API feed exists, we read citation status only. Nothing we do can alter your official record.

3

Notify & route

Consented residents get reminders and are sent straight to your official portal to pay. You keep the payment relationship.

4

Measure & decide

Review on-time payment lift, support deflection, and adoption, then choose whether to expand or stop.

The bigger opportunity

A consented, single view of a driver's obligations

The highest-value version of this is a permission-based data partnership with an agency or vendor.

Driver-authorized

A resident explicitly authorizes us to monitor their records — a clear consent and DPPA permissible-use basis captured at sign-up, not scraping around anyone.

Moving + non-moving in one place

When a notice is registered to a driver who has authorized us, we can surface both camera/moving citations and parking/non-moving citations in a single reminder.

Aligned incentives

The agency collects more, sooner, with fewer escalations; the resident avoids late fees and holds. We are the notification layer in between — not a collector.

Data insights

We read the public data before we ever reach out

Sample snapshots we've built from jurisdictions' own open data — the same analysis we'll run for yours.

Norfolk, VA

$2.88M in unpaid parking citations across 45,404 records — 45% never paid, with $42,710 already written off to bad debt.

Read the Norfolk report →

San Francisco, CA

1.27M citations worth $130M in 2024, with 208,000 repeat plates driving 76% of all citations — the reach a reminder layer would cover.

Read the San Francisco report →

New York City

$1.7 billion outstanding across 147.7M citations — including $320M in unpaid school-zone speed-camera tickets alone.

Read the NYC report →

Where we fit

We complement your vendors — we don't replace them

The citation and camera-enforcement industry (Verra Mobility, Conduent, and similar) is built to serve the agency side — issuing, processing, and collecting. Almost no one is built for the driver. That gap is our lane.

Incumbents serve the agency

Enforcement vendors and payment processors run the back office. We sit on top as the resident-facing reminder layer — no overlap with, or threat to, your existing contracts.

Consumer-first is the wedge

Drivers have no single place to see and pay everything they owe across jurisdictions. We start there — a product residents actually want — and that adoption is what makes the agency reminders effective.

Works with any back end

Whether your citations run through eTIMS, an open-data feed, or another vendor, we read public status and route residents to your official payment page.

What we are — and are not

Clear boundaries

✅ We are

A resident-consented reminder and lookup layer that routes people to your official systems, keeps your record authoritative, and is read-only.

🚫 We are not a collections agency

We do not pursue debts, add our own penalties, or take enforcement action. We remind and route — nothing more.

🚫 We are not a payment processor

We never take citation payments ourselves. The resident pays you directly on your official page.

Explore a pilot or data partnership

Tell us the city, county, or agency and we'll send a scoped outline, a trust & compliance overview, and a suggested first step. Pilots start at no cost to the agency.