Privacy Policy
Last updated: July 7, 2026
This policy describes how TheTrafficApp handles your information. It is provided in good faith and should be reviewed by legal counsel before you rely on it commercially.
TheTrafficApp ("we," "us") helps drivers look up and monitor publicly available traffic and parking violation records associated with a license plate. This policy explains what we collect, why, and your choices.
Information we collect
- Account information: your name, email address, and password (stored only as a secure one-way hash — we never store your password in readable form).
- Vehicle information: license plate numbers and states you choose to save, plus any optional nickname.
- Lookup activity: the violation records returned by official government systems when you run a lookup.
- Billing information: if you subscribe, payment is processed by Stripe. We store a Stripe customer identifier and your subscription status — we never see or store your full card number.
How we use your information
- To provide violation lookups and, for subscribers, to monitor your saved plates and alert you to new violations.
- To operate your account, process subscriptions, and provide support.
- To improve reliability and security of the service.
How we share information
We do not sell your personal information. We share it only with:
- Government violation systems — to perform a lookup, we submit the plate you provide to the relevant official portal.
- Stripe — to process subscription payments securely.
- Legal requirements — if required by law or valid legal process.
Data retention and deletion
We keep your account and vehicle data until you delete it or close your account. You may remove saved vehicles at any time from your dashboard, and you may request full account deletion by emailing us. On deletion we remove your personal data except where we must retain records for legal or accounting reasons.
Security
Passwords are hashed with bcrypt, connections use HTTPS, and access to production systems is restricted. No online service can guarantee absolute security, but we work to protect your information.
Your choices
- Access or update your profile and vehicles from your account dashboard.
- Cancel a subscription at any time through the billing portal.
- Request access to or deletion of your data by contacting us.
Relationship to government agencies
TheTrafficApp is an independent service and is not affiliated with, endorsed by, or operated by any government agency. Official government systems remain the authoritative source for your violations and payments.
Contact
Questions about this policy? Email keya@thetrafficapp.app.